Ooma and Vonage are two voice-over-internet-protocol (VoIP) phone companies. Every boasts options akin to desktop and cell apps, digital receptionist companies, and name dealing with choices. Nonetheless, whereas Ooma is best suited to smaller or rising companies attributable to its simplified service, Vonage’s extra superior options make it a greater match for medium to bigger corporations.

  • Ooma: Greatest for solopreneurs, small companies, and distant employees
  • Vonage: Greatest for well-established rising and bigger corporations

Ooma vs Vonage Overview

Characteristic

Ooma

Vonage

Maintain Music

Digital Receptionist

Toll-free Quantity

Cellular App

Video Conferencing

N/A

Enterprise Integrations

N/A

Voicemail Transcription

With increased service tiers

Desktop App

With increased service tiers

Extra Info

Takeaway: Each companies are well-known for being dependable and user-friendly, however the principle distinction between the 2 lies of their options. Ooma is a comparatively simplistic service that can be utilized by nearly anyone with out a lot trouble. Vonage can also be simple to make use of and navigate by way of, however it accommodates extra superior core options in its most simple package deal than Ooma does, like don’t disturb, busy lamp subject, name logs, and click-to-call. It is for that reason that we suggest Vonage for companies which are well-established or in a section of fast development.

When to Use Ooma

Ooma Logo

Sustaining a heavy name quantity is tough for solopreneurs, distant companies, and firms which are on the smaller facet. Ooma is right for all three. Whilst you should subscribe to a higher-service tier to realize entry to its desktop app, you’ll be able to download and use the cell app with both plan. There isn’t a must buy extra to make use of the service; for the reason that cell app is free for all customers, this makes Ooma an excellent match for corporations with many distant employees.

Ooma Execs & Cons

Ooma Execs

Ooma Cons

Person-friendly

Many customers report a buggy cell app

Customer support responds shortly

Ooma affords fewer customary options in its lower-tiered plan

Low month-to-month value per consumer

Add-ons could be expensive

Can be utilized with any system

Requires a steady web connection

Why Ooma Is the Higher Selection for Smaller Corporations

  • Static pricing: With Ooma, you’ll be able to select from the 2 service tiers (priced at $19.95 and $24.95 per consumer, per 30 days) and they’re set at a particular value, i.e., they don’t change primarily based on what number of customers you’ve got.
  • Construct your plan primarily based in your particular person wants: With Ooma, you can even buy add-ons to reinforce your package deal. Relying on the character of the characteristic, you both pay a one-time price or you’re charged month-to-month. A few of these costs embody:
    • Person extension (which features a native cellphone quantity): $19.95 Base, $24.95 Professional* per extension, per 30 days
    • Further native cellphone quantity: $9.95 per quantity, per 30 days
    • Toll-free calling plan (1,500 minutes): $15.00 month-to-month
  • Cellular app: All service tiers permit customers to utilize Ooma’s cell app. You’ll be able to download it whether or not you’ve got an Apple or Android cellphone, and a few of its notable options embody managing your Ooma account, listening to voicemails, and making phone calls. You should be subscribed to Ooma’s Professional service tier to make use of the desktop app.

*Ooma’s Workplace Professional plan is its higher-service tier, providing extra superior options like computerized name recording, enhanced name blocking, and voicemail transcription.

Should you’d prefer to study extra about Ooma and its options and pricing, go to our Ooma reviews page.

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When to Use Vonage

Vonage logo

Medium to giant corporations can get probably the most out of Vonage. Its desktop and cell apps are free to download for purchasers of all service tiers, opening extra communication channels between colleagues and purchasers. Vonage additionally comes with over 50 superior inventory options with each plan, permitting for extra choices throughout your cellphone calls. A few of these options embody voicemail transcription, a digital receptionist, and name log experiences.

Vonage Execs & Cons

Vonage Execs

Vonage Cons

Helps crew messaging and file share with built-in enterprise SMS

Slower customer support

Contains an auto-attendant

Requires frequent updates

Options name flip, letting you switch calls between your gadgets

Too advanced for some customers

Gives pricing breaks for bigger corporations

Inconsistent name high quality

Why Vonage Is the Higher Selection for Bigger Corporations

  • Pricing is on a sliding scale: Vonage affords pricing on a month-to-month foundation; the extra customers that you just plan to service, the decrease the costs are. Pricing relies on a sliding scale and modifications primarily based on whether or not you’ve got one, 5, 10, or 20 or extra customers. For 5 to 10 customers, you’ll be able to anticipate to pay anyplace between $17.99 and $37.99 per consumer, per 30 days.
  • Desktop and cell apps: In contrast to Ooma, Vonage grants all customers entry to each cell and desktop apps no matter what service tier you choose. That is ultimate for customers of each type, whether or not they’re steadily touring for work or have a devoted workplace pc.
  • Video conferencing: One characteristic that Ooma is missing is the power to host a video convention. Vonage allows you to schedule conferences instantly from whichever app you select, letting you teleconference with purchasers and colleagues from wherever you’re.

Go to Vonage to study extra about pricing, plans, and a full record of options.

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Ooma vs Vonage: Which Is Higher for Companies?

Since Ooma and Vonage are every higher suited to different types of small companies, the reply actually comes right down to what sort of enterprise you run. Whereas Ooma’s cost-effective system and an excellent set of core options are engaging to startups, solopreneurs, and really small companies, Vonage affords a lot of the identical however on a bigger scale. As well as, with Vonage, you’ll be able to construct your plan to what’s ultimate on your setting, and the extra workers you serve, the decrease the costs are.

That stated, whereas they do have their variations, Ooma and Vonage each have:

  • Digital receptionist: By default, your digital receptionist is about to reply calls to your fundamental phone quantity, however you’ve got the liberty to personalize the menu nonetheless it most closely fits you.
  • The power to make use of your personal system: You have got the liberty of utilizing your private gadgets akin to your smartphone, pill, and even your pc to make use of Ooma’s options.
  • Cellular apps: These let you management and tweak settings regardless of the place you’re instantly out of your cellphone.

When to Use an Various to Ooma & Vonage

One thing that Ooma and Vonage even have in frequent is that they each include options that some companies might not discover helpful. In case you are searching for a extra simplistic enterprise cellphone plan that’s simple to make use of and provides an expert presence to your organization, you may discover it helpful to contemplate different options.

For instance, if you’re searching for a less complicated enterprise cellphone system, we suggest Grasshopper, a VoIP-based digital cellphone service and highly rated alternative, that ranges in value between $26 and $89 per 30 days. It’s excellent for solopreneurs by way of medium-sized companies searching for a user-friendly cellphone service that can be utilized in your private smartphone or residence workplace. Register at this time on your free seven-day trial.

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Regularly Requested Questions (FAQs)

What’s a VoIP service?

VoIP is a expertise permitting customers to put cellphone calls over an web connection. It requires no conventional fiber optic wires or analog cellphone strains, making it a good selection for companies of every kind. Some frequent VoIP options embody name recording, name dealing with choices (mute, switch, and so forth) and voicemail. Relying on which service you select, you may also have entry to limitless home calling and worldwide calls as effectively.

Do I would like an ISP to make use of both service?

Sure. For each Ooma and Vonage, you’ll need an ISP already set as much as join companies. Should you’d like to check your ISP’s present pace, try our free speed test.

Can I port my current cellphone quantity?

Each Ooma and Vonage let you port your current cellphone quantity, and quantity porting is free with Vonage. Ooma will cost you a one-time price of $39.99 to port your quantity.

What sort of worldwide charges are charged?

With Vonage, you should buy an international calling plan; costs vary from $14.99 month-to-month to $19.99, relying on which plan you select. Ooma additionally has a world calling plan, however you’ll be able to pay by the minute in case you’d desire.

Backside Line: Vonage vs Ooma

Each Ooma and Vonage present glorious service and options in their very own distinctive methods. Ooma is right for smaller or distant corporations because of its cellphone dealing with options like name recording and auto-attendant companies. Vonage is best suited to bigger and well-established corporations seeking to preserve their name quantity with extra superior options.

Though every cellphone service has its perks and disadvantages, in the end Vonage is our choose for the higher of the 2. Your value varies on the variety of customers you’ve got, which signifies that you’ll pay much less for extra customers. You even have extra options constructed into your plan with Vonage, like a desktop app and crew messaging. Go to Vonage at this time and discover ways to benefit from your free 14-day trial.

 Visit Vonage

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