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Most buyer relationship administration (CRM) methods are designed to be simple to make use of, however the definition of “easy” varies from person to person. Research present only 47% of companies attain a 90% post-implementation adoption charge, which supplies easy CRMs an edge over complicated options that will deter person engagement. We reviewed dozens of CRMs to study that are the best to study and use, and which one is the perfect total.

Prime 6 Straightforward-to-Use CRM Methods

Easy CRM

Greatest For

(Greatest General) Groups wanting an intuitive, easy-to-use CRM with built-in calling

Small companies needing a CRM with built-in advertising and repair desk capabilities

Corporations requiring easy pricing and easy-to-use core CRM instruments

Organizations wanting a CRM with an emphasis on visible gross sales administration instruments

Companies wanting a free, no-frills CRM with fundamental options for limitless customers

Groups searching for a CRM with gamification instruments to extend person engagement

How We Evaluated Easy & Straightforward CRM Software program

Easy CRM software is simple, with options and pricing which can be simple to grasp. It ought to be simple to make use of, require little technical ability, and want minimal time required to stand up and operating.

Due to this fact, the standards used to evaluate easy CRMs embody:

  • Core CRM options like contact administration and lead project
  • Options choices like gamification instruments to encourage use
  • Automation instruments for hands-free enterprise workflows
  • Database that’s painless to handle and keep
  • Simple set up and setup course of
  • Intuitive interface that’s simple to study and use
  • Reasonably priced, uncomplicated service plans
  • Multichannel buyer help
  • A free trial interval

Freshsales: Greatest General Easy CRM for Small Enterprise

Screenshot of Freshsales' Click-to-Call Dashboard

Freshsales’ click-to-call dashboard
(Supply: Freshsales)

Why it’s greatest total: Freshsales earned the highest spot in our comparability for its easy-to-understand CRM options and its built-in telephone that makes, logs, and information calls in a single click on. That is the right selection for firms wanting an answer with the mixed energy of a CRM and a voice-over-internet-protocol (VoIP) enterprise telephone system so customers solely must study a single platform.

Freshsales Professionals

Freshsales Cons

Function-rich built-in telephone system

Cell app lacks some desktop calling options

Presents workflow automation

No templates for steadily used actions like quotes and canned e mail responses

Contact enrichment by way of social profiles

Restricted total social media integration

Visit Freshsales

Freshsales Pricing

  • Free: Helps limitless customers
  • Blossom: $12 per person, per 30 days
  • Backyard: $25 per person, per 30 days
  • Property: $49 per person, per 30 days
  • Free trial of paid plans: 21 days


  • 5 position ranges shield information by limiting what actions customers can carry out.
  • Customizable kind fields, layouts, and gross sales pipeline assist customers deal with what’s vital.
  • Workflow automations embody triggers for lead project, customized emails, and invoicing.
  • Coaching movies onboard new customers shortly.
  • Buyer help consists of e mail, telephone, ticketing, and an intensive information base.

See extra options on our Freshsales reviews web page.

Actually Easy Methods: Greatest CRM for Gross sales, Advertising & Help Groups

Screenshot of Really Simple Systems Opportunity Management Dashboard

Actually Easy Methods alternative administration dashboard
(Supply: Actually Easy Methods)

Why it’s an amazing multiteam CRM: Actually Easy Methods lives as much as its title with easy-to-learn instruments for gross sales brokers, advertising reps, and repair desk staff alike. This can be a nice selection for companies wanting an answer that retains marketing campaign and case administration information in a single place that’s accessible to all three elements of the shopper expertise journey.

Actually Easy Methods Professionals

Actually Easy Methods Cons

Free e mail and chat help with all plans

Telephone help with paid plans solely

Consists of job administration instruments

Restricted workflow automation

Accessible from cellular internet browser

Lacks cellular apps

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Actually Easy Methods Pricing

  • Free: Helps as much as two customers
  • Starter: $14 per person, per 30 days
  • Skilled: $30 per person, per 30 days
  • Free trial of paid plans: 14 days

Actually Easy Methods Options

  • Alternative chance and weightings restrict the guesswork concerned in gross sales forecasting.
  • Mechanically merge information to scale back duplication potential.
  • Use native mass e mail instrument to bulk ship emails with out studying a third-party e mail shopper.
  • Features a seven-step setup information.
  • Workforce coaching instruments embody movies, webinars, and a help hub.

See extra options on our Really Simple Systems reviews web page.

Much less Annoying CRM: Greatest Easy CRM With Simple Pricing

Screenshot of Less Annoying CRM Lead Report

Much less Annoying CRM lead report
(Supply: Much less Annoying CRM)

Why it’s much less annoying: Function for characteristic, Much less Annoying CRM stacks up effectively towards comparable options on our checklist. The place it actually shines, although, is its lack of complicated pricing tiers that may make choosing the proper service plan a chore. All of this CRM’s options can be found for a flat price of $15 per person, per 30 days with no contracts or utilization limits, making it your best option for firms that don’t wish to type by means of a myriad of service plans to seek out the perfect

Much less Annoying CRM Professionals

Much less Annoying CRM Cons

Single-tier pricing

Could pay for unneeded options

Extraordinarily brief studying curve

Lacks superior options

Syncs with Google Calendar

Doesn’t provide e mail integrations

Visit Less Annoying CRM

Much less Annoying CRM Pricing

  • Month-to-month plan: $15 per person, per 30 days
  • Free trial: 30 days

Much less Annoying CRM Options

  • Handle extremely customizable settings for contacts, information, and pipelines in a number of clicks.
  • Obtain free telephone and e mail help, together with throughout the free trial.
  • Get free help importing and importing contact recordsdata.
  • Constructed-in shared calendar for crew perception of occasions and duties.
  • Sturdy login credentials and position assignments to guard unintentional information entry or deletion.

See extra options on our Less Annoying CRM reviews web page.

Pipedrive: Greatest Easy CRM With Visible Gross sales Pipeline Instruments

Screenshot of Pipedrive Contact Interface

Pipedrive contact interface
(Supply: Pipedrive)

Why visible instruments matter: The very best sort of CRM for your small business are those who optimize the way in which your customers study and work. Some types of CRMs, like Pipedrive, embody instruments reminiscent of visible pipelines and customizable dashboards that attraction to visually oriented employees, like graphic designers or architects.

Pipedrive Professionals

Pipedrive Cons

Affordably priced

Lacks a free plan

24/7 multilingual dwell chat and e mail help

Telephone help restricted to prime tier plan

Superior person permissions

Restricted to 2 units on fundamental plan

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Pipedrive Pricing

  • Important: $12.50 per person, per 30 days
  • Superior: $24.90 per person, per 30 days
  • Skilled: $49.90 per person, per 30 days
  • Free trial: 14 days

Pipedrive Options

  • Visible gross sales pipeline with drag-and-drop interface.
  • Automated workflows, together with deal updates and e mail sends.
  • Limitless cloud storage reduces looking for paperwork in a number of places.
  • Audio notes with automated transcription for simple studying.
  • Copious coaching movies and tutorial, on-line information base, and group hub.

See extra options on our Pipedrive reviews web page.

HubSpot: Greatest Easy, Free CRM for Limitless Customers

Screenshot of HubSpot Conversation Management

HubSpot dialog administration
(Supply: HubSpot)

Why it’s the perfect free selection: Whereas HubSpot isn’t the one free CRM on our checklist, it’s our choose for the perfect free resolution for limitless customers. It presents lots of the options included with paid CRM options, like e mail integration and pipeline administration, bundled in an intuitive, easy-to-learn free bundle. HubSpot CRM is an effective selection for companies wanting a forever-free system that accommodates giant and small groups.

HubSpot Professionals

HubSpot Cons

Full of life on-line hub for group help

Free plan lacks direct buyer help

Entry to HubSpot Insights for firm profile enrichment

Restricted extra social media instruments

Options e mail monitoring

Monitoring restricted to 200 per 30 days on free plan

Visit HubSpot

HubSpot Pricing

  • Free: Helps limitless customers
  • Gross sales Hub and Advertising Hub add-ons: $50 to $800 per 30 days

HubSpot Options

  • Built-in dwell chat help for participating with prospects proper within the CRM.
  • Consists of Gmail and Outlook integration, simplifying email-based actions reminiscent of advertising campaigns.
  • Canned snippets make it simpler to reply steadily requested questions.
  • Create standalone or website-embedded types to effectively gather buyer information.
  • Join supported advert networks for perception into promoting analytics.

See extra options on our HubSpot reviews web page.

Agile CRM: Greatest Easy CRM for Rising Person Engagement

Screenshot of Agile CRM Gamification Dashboard

Agile CRM gamification dashboard
(Supply: Agile CRM)

Why gamification issues: The very best CRM resolution in the marketplace received’t assist companies enhance the shopper expertise if nobody on the crew makes use of it. Agile CRM’s gamification instruments inspire gross sales groups by supporting pleasant competitors and inspiring collaboration throughout the platform. This can be a terrific selection for groups which can be energized by good-natured rivalry designed to supply superior outcomes.

Agile CRM Professionals

Agile CRM Cons

Automation guidelines obtainable with every plan

Solely Enterprise plan presents limitless guidelines

Consists of social monitoring instruments

Not provided with the free plan

Paid plans characteristic e mail and telephone help

Free plan restricted to e mail help

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Agile CRM Pricing

  • Free: Helps as much as 10 customers
  • Starter: $8.99 per person, per 30 days
  • Common: $29.99 per person, per 30 days
  • Enterprise: $47.99 per person, per 30 days

Agile CRM Options

  • Syncs with Google Calendar and consists of appointment scheduling instruments.
  • Add leads, offers, and duties to CRM with one click on.
  • Entry contacts, offers, and upcoming duties from the cellular app.
  • Handle duties with drag-and-drop and kind duties by class.
  • Coaching supplies embody workshops, webinars, and setup guides.

See extra options on our Agile CRM reviews web page.


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